Manage application maintenance activities and involved in application projects.
Oversee and control applicative roadmaps associated with his/her application(s) scope.
Manage relationships with external support teams when needed.
Ensure service performance quality in terms of cost, deadline and quality with his/her application(s) scope.
Interact with infrastructure teams to ensure the performance of the application portfolio.
As Application expert you need to manage the following aspects:
Owner of application account provisioning and de-provisioning.
Owner of application role management assignments and changes (updating existing users).
Set up the roles and the corresponding scope within each role in the application.
Review periodically the roles, roles assignments and user’s access within the application.
Perform checks, provide evidence requested by auditors (internals or externals).
Maintain the solution, manage changes and lead / involved in the project activities for IT scope.
Act as expert on problem resolution.
Bachelor’s Degree in Finance, Accounting, Information Systems, Business or related discipline.
Minimum 4 years of practical experience in projects related to Concur (ex: expense, travel, P-card,...)
Experienced in Concur implementation for data collection, test, training and production administration.
Basic knowledge of finance and accounting practices.
Fluent or native English speaker.
Self-driven and ability to work in autonomy.
Leadership and management skills, including non-hierarchical management.
Strong verbal and written communication skills.
Ability to proactively communicate detailed information to management and project team.